TERMS  & CONDITIONS

RATES :
All rates are in US$ and include all taxes applicable as of 2004. Rates are based on current market value at the time of preparation of these tour programs and are subject to change with or without prior notification. All rates are confirmed after full payment.

RESERVATIONS :
Should be made no later than 45 days prior to departure. Later bookings must be approved in advance. All departures are guaranteed after DMC Turkey’ written confirmation.

DEPOSIT AND FINAL PAYMENT :
1- A deposit of US$ 100 (cash or credit card payment only; cruise itineraries may require additional deposit) of which US$ 50 is non-refundable, per person is needed to open a reservation. This deposit forms part of your final payment due 45 days prior to departure. If the balance is not received 45 days prior to departure, the land portion of your booking is canceled automatically. Bookings made within 45 days of departure must be paid in full at the time of booking.

2- VISA or MASTERCARD credit cards will be accepted only, and  fax copy of credit card and authorization signature for the total amount charged is requested. Participants waive any charge-back rights and, in the event of dispute, requests for a refund must be made using the procedures described herein.

CANCELLATIONS :
Notice of cancellation must be made in writing directly to DMC Turkey. A US$ 50 fee per person will be charged for all cancellations. Additionally, the following scale of charges will apply when cancellation notice occurs within 45 days of tour departure:

Medical Cancellations :
If illness precludes travel, the traveler must obtain a medical certificate from their physician attesting to their illness and present the certificate along with their refund request. DMC Turkey will refund all savings possible (i.e. all moneys paid less any additional fees assessed by outside suppliers such as hotels, bus transportation companies, handling fees, insurance costs/fees, etc.)

Individual Arrangements :
All cancellation penalties applying to "land only" tours plus the penalties applicable to the special airfare included in your tour. See your travel agent for details.

REFUNDS :
All requests for refunds must be made in writing through DMC Turkey within seven days after completing travel. Once travel begins, any changes made by the traveler are the responsibility of the traveler and must be paid for on the spot. Once travel has begun, refunds can be made for unused portions of any tour or service.

REVISION FEES :
A handling fee of US$20 per transaction will be charged for any alteration or revision made to a booking. Changes that affect inventory such as air or hotel spaces may result in cancellation at the discretion of DMC Turkey. Ticket change fees and cancellation fees can result and are the responsibility of the traveler.

RESPONSIBILITY :
DMC Turkey is responsible for making arrangements for the tour services offered in the attached programs to include transportation, sightseeing and hotel accommodations. The carriers, hotels and other suppliers providing tour services are independent contractors and are not agents, employees, servants, or joint ventures of DMC Turkey or its affiliates. Airline alternative equipment and routings are subject to change by the Airline or the Operator and will not result in any refunds. Flight delays and changes are unfortunate, but are an inherent risk of air travel and are therefore outside the control and responsibility of DMC Turkey.  All certificates and other travel documents for travel services issued by DMC Turkey are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied.  If the services included in the tour cannot be supplied or if there are changes in an itinerary for reasons beyond the control of DMC Turkey, the company will arrange for provision of comparable services. DMC Turkey reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary or services whenever the company deems it necessary to the comfort, convenience or safety of the tour participants, and to cancel a tour at any time. If DMC Turkey cancels a tour, the company has no responsibility beyond the refund of moneys paid to the company by the traveler.

The tour participant agrees that neither DMC Turkey nor its affiliates shall be liable for any damage or loss including personal injury, death, property loss, delay, change in air services, sickness, strike, war, quarantine, weather, upset, disappointment, inconvenience, or expense occasioned by any act or omission of any supplier or person providing tour services. Also, DMC Turkey is not responsible for failure of clients to follow instructions given in travel documents including, but not limited to, check-in and check-out times and baggage handling, and failure to obtain required documentation such as passports, visas and health certificates where required. In the above cases, travelers will not be entitled to any refund. Only DMC Turkey representatives, who posses written authority to do so, may vary, add or waive any term or condition in this contract, to include terms or conditions set forth in the preceding provisions.

Any legal proceedings both on behalf of or against DMC Turkey must be instituted only in a court located in Istanbul-Turkey and such claim will be decided using the laws of Turkey. Any legal proceeding against the company must commence no later than one year after the travel services have been completed.

AIRLINE CLAUSE :
Concerned airlines and their agents and affiliates are not to be held responsible for any act, occurrence, or events during the time passengers are not on board their aircraft. The passenger ticket constitutes the sole contract between the airlines and purchaser of these tickets and/or passengers. Tours may be sold in conjunction with airline services. Transportation within the United States may be provided by any member carrier of ARC.

SMOKING :
There is no smoking permitted in vehicles operated by DMC Turkey. Frequent stops are made so that smoke breaks may be taken outside vehicles.

YOUNG TOUR PARTICIPANTS :
Children under five years of age and unaccompanied minors under the age of 18 cannot be accepted on these tours.

PASSPORT / VISA:
Travelers will need a current passport valid until return home. Please contact your destination country’s nearest consulate for updated details on visa requirements. Costs of visas and border crossing fees are the responsibility of the traveler

WEB-SITE DISCLAIMER
DMC Turkey is not responsible for any typographical or printing errors.

The DMC Turkey